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Milford Medical Centre and Wistaria Surgery, joint practices offering NHS patients a preventative approach to good health and wellbeing
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TELEPHONE CONSULTATIONS
It is not always necessary for you to visit the surgery and your GP may consider a telephone consultation is appropriate. Please telephone the surgery in the same way as you would to make an appointment to visit, tell the receptionist that you would like to speak with a doctor or nurse on the phone. A doctor or nurse will phone you back.
OUT OF HOURS CALLS
When the surgery is closed if you require medical advice you can ring NHS Direct : 08 45 46 47 and they will be able to advise you. Alternatively, if the problem is urgent and you feel you may need to see a healthcare professional, you should ring the Out of Hours Service: 0844 811 3060. You will speak to a healthcare professional who will assess whether you require advice, to attend a Primary Care Centre, or a home visit from a healthcare professional. If the problem is life threatening (eg loss of consciousness, severe chest pain, problems breathing, heavy loss of blood or severe head injuries) you should call 999 and ask for an ambulance in the normal way.
MINOR INJURIES UNIT
There is a MINOR INJURIES UNIT at Lymington Hospital, which is open 8am - 9pm every day including weekends and bank holidays. You do not need an appointment, you can just walk in and register at the reception desk. This facility provides for all minor accidents and emergencies but is not a substitute for your own GP's services.
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HOME VISITS
Home visits are offered only for those too unwell to get to the surgery.
Attending the Surgery enables us to deal with your problem more thoroughly as we have our full team & equipment available.
Ideally, please telephone before 10.00am giving full details. One of the Doctors or nurses may wish to phone you before a home visit is made.
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Holidaymakers are welcome to use our services providing they are a registered NHS Patient elsewhere.
Please ask at reception for a special form that needs to be completed before seeing a doctor or nurse.
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The nearest NHS walk-in medical centre Monday to Sunday 7am - 10pm
West Southampton NHS Walk-in Centre
1a Howard's Grove
Southampton
Hampshire SO15 5PR
This centre provides health information and advice, concentrating particularly on promoting healthy lifestyles. Nurses in the centre give advice and treat minor illness and minor injuries.
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Absences from work of seven days or less due to illness, do not need a certificate from the doctor.
A self-certification form (SC2) is available from reception or you can download a copy by clicking on the link above.
If your employer requires evidence of sickness for periods of less then seven days, your doctor can provide a private certificate, for which a fee will be charged.
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